At the point of confirming your order, we will have discussed with you in detail; the final design, dimensions, colour and finish of your furniture.
This attention to detail will help ensure your finished piece not only fulfils your requirements, but we hope exceeds your expectations, giving you many years of enjoyment and practical usage.
We require a minimum 60% deposit on all bespoke commissions at the time of ordering, or payment in full if preferred.
Any outstanding balances will fall due on the completion of your bespoke commission.
All bespoke commissioned furniture remains the property of Georgia Lacey Interiors Limited until paid for in full, and all bespoke commissions must be paid for prior to delivery or collection.
Please allow approximately 16 to 20 weeks for the completion and delivery of your bespoke order from Sweden, although we always endeavour to complete your furniture sooner where possible.
Delivery of bespoke items is not included in the purchase price, unless specifically included and noted in our invoice.
Once details of your bespoke commission have been agreed and the deposit paid, bespoke items cannot be cancelled, or be altered in size, paint colour or design.
Please note that our website prices for bespoke seating include professional upholstery labour costs, but exclude fabric costs due to the huge variance in the cost of fabrics. Customers are welcome to supply their own material, or we can source your chosen fabric for you at additional cost.
All our bespoke furniture is hand painted to order using natural paint pigments, and therefore each finished piece will have its own unique and distinct character.
Please note that the hand mixing of natural paint pigments and the application by hand means that small variances in paint colour and antique patina will naturally arise.
These subtle differences are not to the detriment of the completed furniture, and cannot be regarded as faults in the paint finish.
By their nature, bespoke furniture items commissioned by customers cannot be returned or refunded after a confirmed order has been placed and a deposit paid.
However in accordance with your statutory legal rights we are able to offer clients a refund or replacement piece in the unlikely event that; your bespoke commission is damaged during delivery, or is not fit for purpose, or is clearly and obviously not as described in your original order.
EVENTS OUTSIDE CONTROL
Where events outside the reasonable control of Georgia Lacey Interiors Limited result in a failure to perform on the part of the company, or a delay in the performance by the company of the obligations set out in the contract, the company will not be held liable.
These unforseen circumstances might include but are not limited to;
A force majeure event, or a delay in the manufacture and painting of a bespoke item by a 3rd party supplier in Sweden due to illness or severe weather conditions, or a delay in transportation back to the UK as a result of vehicle breakdown, new Brexit import delays, or Covid related illness or lockdowns etc.
Furthermore, Georgia Lacey Interiors Limited is entitled to suspend performance for the duration of the period during which the event outside their reasonable control continues, without penalty.
Georgia Lacey Interiors Limited retains the right to introduce an extension of time to any contract affected by an event outside their reasonable control, for the purpose of completing and fulfilling that contract, and that period of time may be determined by the company.
The company will also commit to trying to find a satisfactory solution to bring an end to the event outside its reasonable control and fulfill its obligations under the contract, but an alternative resolution might not be possible in a quicker time frame.
Freja Console for Jojo Bradley Interiors
Maja Chests for Domenico Minchilli Design
Maja Chests at the Lake Como Project
Ludvig Console for Tiffany Ogden Design
Ludvig Console at the Antigua Project
Gustav Desk at the Antigua Project